Privacy

Last modified: September 9, 2026

Introduction

Aesthetic Med Studio (collectively the "Company", "We", or "Us") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit this website (our "Website"), use our online scheduling system, webchat, and messaging services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text (SMS/MMS), phone, interactive voice, webchat, and other electronic messages between you and this Website or Company.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information Collection & Usage Summary

We collect several types of information from and about users of our Website, including information by which you may be personally identified ("personal information"), that is about youbut individually does not identify you, and/or about your internet connection, the equipment you use to access our Website, and usage details.

Category	Data Collected	Business Purpose	Shared With
Identity & Contact	Name, phone, email, home address, date of birth	Appointment scheduling, intake verification, treatment communications	Booking software, communication service providers
Clinical & Health	Health history, skin concerns, treatment photos, intake forms	Delivering personalized aesthetic treatments, maintaining medical records	Secure Electronic Health Record (EHR) platforms
Financial	Billing address, transaction history, payment card details	Processing service payments and managing client accounts	PCI-compliant payment gateways
Technical & Analytics	IP address, browser type, cookie data, chat/SMS logs	Site optimization, appointment reminders, network security	Analytics vendors, messaging infrastructure providers

Information You Provide to Us

The information we collect directly from you on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our services, booking an appointment, completing health history or intake forms, posting material, or requesting further services.

• Records and copies of your correspondence, including email addresses and chat logs, if you contact us.

• Your responses to surveys that we might ask you to complete for research purposes.

• Details of transactions you carry out through our Website and the fulfillment of your orders or services. You may be required to provide financial and personal information before placing an order or booking a service through our Website.

• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk.

Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Text Messaging, Phone Calls, and AI-Generated Communications

By submitting a form, booking an appointment, or providing your phone number to Aesthetic Med Studio, you authorize us to call and send text (SMS/MMS) messages to the number provided for informational, transactional, and promotional purposes.

• Automated and AI Technology: Communications may be delivered using automated telephone dialing systems, pre-recorded messages, and/or artificial intelligence (AI)-generated calls or voice/text content.

• Consent Terms: Consent to receive calls or text messages is not a condition of purchasing any goods or services from us. Message and data rates may apply, and message frequency varies.

• SMS & Mobile Data Protection (Strict Non-Sharing Clause): Text messaging opt-in data and phone numbers collected for mobile communications will not be sold, rented, shared, or leased to third parties or affiliates for marketing purposes under any circumstances.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website (traffic data, location data, logs, chat/SMS logs) and information about your computer and internet connection (IP address, operating system, and browser type).

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser.

• Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation.

• Web Beacons: Pages of the Website and our emails may contain small electronic files known as web beacons (clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email.

• JavaScript: Uses third-party services to store data about activities and transactions.

• Trackable Telephone Numbers: Keeps track of phone calls made to specific phone numbers listed on this site.

• Offline Website Data: Includes both local and remote storage of activities.

• Geo-targeting: Information about your location at the time of use of the site.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or that you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website.

The information they collect may be associated with your personal information or they may collect information about your online activities over time and across different websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used.

How We Use Your Information

We use information that we collect about you or that you provide to us:

• To present our Website and its contents to you.

• To provide you with information, products, or services that you request from us.

• To schedule appointments, verify clinical intakes, and facilitate aesthetic treatments.

• To provide you with notices about your account or subscription, including expiration and renewal notices.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to our Website or any products or services we offer.

• To allow you to participate in interactive features on our Website, such as webchat.

• In any other way we may describe when you provide the information, or for any other purpose with your consent.

We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you. We may use the information we have collected to enable us to display advertisements to our advertisers' target audiences.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.

• To contractors, service providers, EHR platforms, PCI-compliant payment gateways, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and secure. (As noted above, mobile opt-in data is excluded from third-party marketing sharing.)

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company's assets.

• To third parties to market their products to you, provided you have consented to these disclosures (excluding SMS opt-in data).

• To fulfill the purpose for which you provide it.

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others.

Data Safeguards & Retention

Aesthetic Med Studio enforces physical, technical, and administrative security measures designed to safeguard patient privacy and personal data. Information is retained only as required to deliver quality care, satisfy medical record retention laws, and fulfill operational needs.

Your Rights & Communication Choices

• Opt-Out of Communications: Reply STOP to any text message to end SMS communications immediately, or click the unsubscribe link in promotional emails.

• Access and Correction: You may request to review, update, or correct your personal contact details or intake information by reaching out to our front desk.

• Cookie Controls: Modify your web browser settings to block non-essential cookies or clear tracking data at any time.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, a request, please write us or call us based on the contact information and address found on the Website.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website.

We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases, or provide any information about yourself to us.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information immediately.

Open Payments Database Information

Pursuant to Assembly Bill (AB) 1278, physicians are required to provide a notice to their patients regarding the Open Payments database (Database), which is managed by the U.S. Centers for Medicare & Medicaid Services, or CMS.

The Open Payments database is a federal tool used to search payments made by drug and device companies to physicians and teaching hospitals.

It can be found at https://openpaymentsdata.cms.gov.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page.

If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.

You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions, address privacy concerns, submit patient record requests, or comment about this privacy policy and our privacy practices, please contact Aesthetic Med Studio directly by phone, email, or physical mail based on the contact information and address found on our Website.